Last Updated: 1st January 2026
Terms of Service
These Terms of Service ("Terms") govern your access to and use of the orbitalpronexis website and analytics platform services provided by orbitalpronexis SARL, a company incorporated in Luxembourg with registration number RCSB613259 ("orbitalpronexis", "we", "our", or "us").
Acceptance of Terms
By accessing or using our website at orbitalpronexis.world or our analytics platform services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services.
These Terms constitute a legally binding agreement between you and orbitalpronexis. Your acceptance may be expressed by clicking an "I agree" button, checking a box, or by your continued use of our services after being notified of changes to these Terms.
Description of Services
orbitalpronexis provides restaurant food cost reduction analytics services, including but not limited to:
- Real-time food cost tracking and analysis
- Waste reduction analytics and recommendations
- Inventory management optimisation
- Menu profitability analysis
- Reporting and dashboard services
- Training and consultation services
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to users.
User Obligations
As a user of our services, you agree to:
Account Responsibility
- Provide accurate and complete information when creating an account
- Maintain the security of your account credentials
- Notify us immediately of any unauthorised use of your account
- Accept responsibility for all activities under your account
Lawful Use
- Use our services only for lawful purposes and in accordance with these Terms
- Comply with all applicable laws and regulations
- Respect the intellectual property rights of orbitalpronexis and third parties
- Not attempt to gain unauthorised access to our systems or data
Data Accuracy
- Provide accurate business data for analysis purposes
- Regularly update information to ensure analytics accuracy
- Inform us of any data quality issues or discrepancies
Intellectual Property
The orbitalpronexis platform, including all software, algorithms, designs, text, graphics, logos, and other content, is the intellectual property of orbitalpronexis and is protected by copyright, trademark, and other intellectual property laws.
Our Rights
- All rights, title, and interest in our platform and services remain with orbitalpronexis
- Our trade names, trademarks, and logos may not be used without written permission
- The underlying analytics algorithms and methodologies are proprietary to orbitalpronexis
Your Rights
- You retain ownership of your business data and information
- You grant us a limited licence to process your data to provide our services
- You may use our services in accordance with your subscription agreement
Restrictions
You may not:
- Reverse engineer, decompile, or attempt to extract source code
- Create derivative works based on our platform
- Remove or alter any proprietary notices or labels
- Use our services to develop competing products
Payment Terms
Use of our analytics platform requires a paid subscription. Payment terms include:
Subscription Fees
- Fees are charged in advance on a monthly or annual basis
- All fees are exclusive of applicable taxes
- Prices may change with 30 days' written notice
Payment Processing
- Payments are processed through secure third-party payment processors
- You authorise automatic billing to your chosen payment method
- Failed payments may result in service suspension
Refunds
- Refunds are generally not provided for unused portions of subscription periods
- Refunds may be considered on a case-by-case basis for service failures
- Setup fees and training costs are non-refundable
Data Protection and Privacy
Your privacy is important to us. Our collection, use, and protection of your personal and business data is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the data practices described in our Privacy Policy.
We implement appropriate technical and organisational measures to protect your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Limitation of Liability
To the maximum extent permitted by applicable law:
Service Availability
- We strive for high service availability but do not guarantee uninterrupted access
- We are not liable for temporary service interruptions or maintenance downtime
- Force majeure events may affect service availability without liability
Data Accuracy
- Our analytics are based on data you provide; accuracy depends on data quality
- We are not responsible for business decisions made based on our analytics
- You should verify important insights and recommendations independently
Limitation of Damages
In no event shall orbitalpronexis be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Data loss or corruption (beyond our reasonable control)
- Damages exceeding the fees paid for our services in the preceding 12 months
Indemnification
You agree to indemnify and hold harmless orbitalpronexis, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of our services in violation of these Terms
- Your breach of any representation or warranty made to us
- Any third-party claims related to your business data or operations
- Your violation of applicable laws or regulations
Governing Law
These Terms are governed by and construed in accordance with the laws of Luxembourg. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Luxembourg.
If you are a consumer resident in another EU member state, you may also have rights under local consumer protection laws, and nothing in these Terms affects those rights.
Dispute Resolution
Before initiating formal legal proceedings, we encourage you to contact us to seek a resolution. Many disputes can be resolved through direct communication.
For EU residents, you may also have access to online dispute resolution platforms provided by the European Commission.
Termination
These Terms remain in effect until terminated by either party.
Termination by You
- You may terminate your subscription at any time with 30 days' notice
- Termination does not entitle you to refunds for unused subscription periods
- You remain responsible for all charges incurred before termination
Termination by Us
We may terminate or suspend your access immediately if:
- You breach these Terms or our policies
- Your account becomes delinquent on payments
- You engage in fraudulent or illegal activities
- Continued provision of services becomes impractical or unlawful
Effect of Termination
- Your access to our services will cease
- We will provide data export capabilities for a reasonable period
- Confidentiality obligations survive termination
- Outstanding payment obligations remain due
Changes to Terms
We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements. We will notify you of material changes by:
- Posting updated Terms on our website
- Sending email notifications to registered users
- Providing in-platform notifications
Continued use of our services after notification constitutes acceptance of the updated Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable whilst preserving its original intent.
Contact Information
If you have questions about these Terms, please contact us:
orbitalpronexis SARL
Boulevard de la Pétrusse 60
4868 Differdange
Luxembourg
Email: legal@orbitalpronexis.world
Phone: +352 24811018